L&H Claims Examiner

Toronto, Ontario

BRIEF DESCRIPTION:

We are currently seeking a highly motivated, experienced individual to join our company as a Life & Health Claims Examiner. This is a Hybrid position with the expectation of 3 days in-office work.

Job Description:

  • Adjudicate Accident & Health claims, e.g. AD&D, temporary and permanent disability, critical illness, and travel.

  • Perform Claims Case Management, request and follow up claim documents, medical reports, document claim synopsis and decision with a Case Management Plan

  • Reinsurance claims experience is an asset.

  • Ensure that company claims protocols and guidelines are adhered to throughout the claims handling process.

  • Set and monitor loss and expense reserves.

  • Liaise with underwriters, brokers and various other stakeholders in a professional and efficient manner.

  • Experience working with Lloyd’s is an asset.

Qualifications:

  • Excellent verbal and written communication skills.

  • Strong investigative and analytical skills including understanding policy wordings.

  • Effective interpersonal and relationship building skills.

  • Able to work independently within the overall team environment.

  • Ability to prioritize tasks, meet various deadlines and stay organized.

  • Multi-tasking and case management abilities

education:

  • 3+ years of Accident & Health claims experience.  Commercial P&C experience is an asset.

  • College diploma or a university degree.

  • Bilingual (English/French) preferred.

salary range:

The expected salary range for this position is from $65,000 – $75,000 and will be influenced by factors such as the candidate’s skill and experience. Sutton Special Risk is proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, life and disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities.

Benefits:     Extended health

Dental

Life, Disability, AD&D

Paid time off

RRSP match

Vision care

LOCATIoN:

Downtown Toronto, hybrid office

About Sutton:

Sutton Special Risk is a Managing General Underwriter, Lloyd's Coverholder, and Lloyd's Broker, formed in 1978, providing worldwide A&H and P&C insurance and reinsurance solutions to North American brokers and intermediaries. We are recognized as one of the insurance industry’s Top Employers in Canada by Benefits and Pensions Monitor, and we’ve been named one of Canada’s Top Small and Medium Employers in 2024 and 2025.

We appreciate the time that all applicants have taken to apply for this position. Thank you for your interest in Sutton Special Risk.